Refund and Cancellation Policy

Last updated: 17 October 2026

We want you to be happy with your course. If it is not right for you, you can ask for a refund.

7-day refund

You can get a full refund within 7 days of purchase, as long as you have completed less than 30% of the course's lessons.

For the All-Access Pass, the 7-day window applies to the whole pass, and the 30% limit applies to the total number of lessons across all included courses.

How to request a refund

Email support@lmapacademy.org from your registered email address with:

• the course name (or "All-Access Pass"), and
• your Razorpay payment ID (it starts with pay_).

We confirm eligibility within 2 working days. Approved refunds are sent back to the original payment method through Razorpay and usually reach your account within 5–7 working days, depending on your bank.

When a refund is processed, access to the refunded course(s) and any certificates for them is removed.

When refunds are not available

• More than 7 days have passed since purchase.
• You have completed 30% or more of the course.
• The account has broken our terms, for example by sharing course content.

Cancellations

Courses are one-time purchases, not subscriptions, so there is nothing to cancel and you will never be charged again automatically.

Failed or duplicate payments

If money left your account but you did not get access, or you were charged twice, email us with the payment ID. Failed payments are usually reversed automatically by your bank within 5–7 working days; duplicate charges are refunded in full.

Delivery

All courses are delivered online. Access starts immediately after successful payment, and you will find your courses under My learning. Nothing is shipped physically.